For Emergencies

What to do if you have an emergency

If you can smell gas your first action should be to call National Gas Emergencies on 0800 111 999. They should be out to see you quickly and upon attendance will advise if it is something they need to deal with on the supply side or if it is something we need to repair for you on the service side. If it is the service side your next step would be to contact us and we will arrange for an engineer to attend.

Emergency Callout and Repair Services

Emergency Plumber

In times of an emergency, you need professional help on site as soon as possible in order to minimise both damage to your property and risk of injury to yourself or your family. Customers who contact us require an emergency plumber on site fast, and we understand this. Our emergency plumbers are available 24-hours a day, 365 days a year.

Emergency Boiler Repair

Emergency boiler repairs can be needed at any time. Wherever you are in mainland England, we can have an emergency plumber on site – fast. Our highly-trained plumbers will quickly assess your emergency boiler repair requirements to ensure the situation is tackled efficiently, minimising risk of further damage.


Our drainage engineers are there for you all year round to keep your waste water flowing freely.


A problem with your electrics can affect your heating and render all home appliances inoperable. We’ve got you covered 24hrs a day 365 days a year.

Still have questions?

Call us now! 0800 193 1938